Shipping & Returns


Returns Policy

You may return most new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).  Returns may also be made in person at the gift shop, with a receipt.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond promptly with instructions for how to return items from your order.

Shipping

We are currently only shipping within the United States. If you are an international customer, please contact us to see if an exception can be made.

When you begin the checkout procedure, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. This shipping estimate is created automatically - please contact us prior to checking out if you have any questions on your shipping charge.

Please note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.